
Experienced Software Quality Assurance professional with expertise in manual and automated testing, test planning, defect tracking, and product quality improvement. Strong Product Specialist mindset with hands-on experience in AI-assisted QA, Vibe Coding, web & mobile prototype development, AI integration, and digital product/business development. A strong communicator and problem-solver committed to continuous improvement, exceptional quality standards, and delivering reliable, user-focused products while aligning technical solutions with business goals and customer needs.
Skills
SQA Engineer Level-2
Current PositionJan 2026 – Present
✅ Lead test planning and execution by defining test strategies, performing risk analysis, and ensuring complete test coverage across web, mobile, and SaaS platforms with a Product Specialist Mindset.
✅ Design, enhance, and maintain scalable automation frameworks using Playwright, WebdriverIO, Cypress, and Appium while optimizing CI/CD pipelines with Jenkins and GitHub Actions.
✅ Develop and implement Playwright-based API automation, along with integration, performance, and database testing to ensure product stability and reliable release readiness.
✅ Collaborate closely with Product Managers, Developers, and UX teams, and drive process improvements by adopting modern testing tools, best practices, and quality standards.
SQA Engineer
May 2024 – Dec 2025
✅ Conduct manual and A/B testing to ensure functionality, optimize user engagement, and improve conversion rates.
✅ Develop automation scripts with Selenium WebDriverIO, Playwright, and Appium, integrating BrowserStack, Jenkins, and GitHub for efficient testing.
✅ Validate APIs using Postman, manage deliverables with Jira and Trello, and collaborate with stakeholders to deliver top-tier software quality and client satisfaction.
✅ Often develop WordPress websites and plugins integration, prioritizing SEO, security, and exceptional user experience.
Software Quality Assurance Engineer
Jan 2023 – Apr 2024
✅ Execute manual test planning, functional testing, regression checks, and cross-browser validation for web apps to ensure quality and usability.
✅ Perform A/B testing and provide data-based findings to improve UX, conversions, and feature performance.
✅ Build and maintain automation scripts using Node.js, Selenium WebdriverIO, and Playwright focusing on repeatable regression coverage.
✅ Integrate automation with CI/CD pipelines (GitHub Actions / Jenkins / BrowserStack) to enable stable, continuous testing and faster releases.
IT Consultant
Dec 2020 – Aug 2021
✅ Designed and maintained custom WordPress themes and templates, ensuring high-quality user interfaces with optimized HTML, CSS, and JavaScript.
✅ Customized WordPress themes and plugins to meet client needs while resolving front-end issues for seamless performance and software quality.
✅ Recommended cost-effective upgrades and software solutions to enhance organizational efficiency and align IT infrastructure with business goals.
✅ Delivered technical expertise and strategic guidance to ensure robust IT systems and high-performing software solutions.
QA Analyst
Oct 2019 – Dec 2022
✅ Perform manual functional, regression, cross-browser, and responsive testing to validate quality and consistency of WordPress & Ecommerce websites.
✅ Identify, log, and retest defects, ensuring stable deployments — along with performance checks for overall site health.
✅ Conduct UI, UAT testing and A/B testing to analyze user flows and improve conversion, tracking tasks and documentation via Trello/Jira.
✅ Often develop WordPress websites and plugins integration, prioritizing SEO, security, and exceptional user experience.
Software Support & QA Engineer
Mar 2017 – Mar 2019
✅ Provide technical support and troubleshooting for software issues, resolving tickets promptly via email, chat, and phone to ensure user satisfaction.
✅ Collaborate with engineering, QA, and product teams to analyze logs, diagnose complex issues, and maintain software quality through updates and patches.
✅ Use CRM tools to track support trends, manage tickets, and escalate critical issues while developing documentation to streamline user support.
✅ Conduct QA testing on updates and provide training sessions for clients, enhancing software stability, usability, and overall product quality.
Durbar Softwares
Mar 2016 – Nov 2016
✅ Plan, organize, and track software development projects, ensuring timelines, quality standards, and deliverables are consistently met.
✅ Facilitate clear communication among developers, designers, and stakeholders to align project goals and expectations effectively.
✅ Using tools like Jira, Trello, and Asana to monitor progress, maintain documentation, and resolve blockers, ensuring software quality.
✅ Allocate resources strategically and provide progress updates to manage client expectations and ensure successful project outcomes.
Front End Developer
Oct 2015 – Feb 2016
✅ Created and maintained custom WordPress themes and templates based on design specifications.
✅ Transformed PSD and Figma designs into responsive, interactive, and pixel-perfect WordPress websites.
✅ Implemented user interfaces with clean and efficient front-end code (HTML, CSS, JavaScript) for optimal performance.
✅ Tailored and extended WordPress themes and plugins to meet specific client needs and project requirements.
✅ Identified and resolved front-end bugs and performance issues to ensure seamless user experience.
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